Free domestic shipping on shopping for INR 2000!

FAQs

What is the timeline for shipping and delivery?
Shipping within India is INR 150 irrespective of the number of products. Free shipping on order values above INR 2000.
We usually deliver all orders within 7-10 working days (unless any pin codes are not serviceable temporarily due to the COVID situation).
If you’d like to have your order delivered around a particular date, you can get in touch with us at orders@whysobluelove.com. Charges may be applicable.
How can I track my order?
Once your order has been shipped, you will receive an automated e-mail with the tracking details of your order. You can also track your order here - https://whysobluelove.com/apps/shipway_track Please note that any delays caused in delivery due to logistical issues are not in our control and we are not responsible for the same.
I need to change product size or delivery details
In case of any changes in your order, please mail us at orders@whysobluelove.com within 24 hours of placing the order.
How do I Properly care for my products?
Each of our pieces are handmade to order with love and we hope you cherish them just as much. All the embroideries, buttons, coins and details are one-of-a-kind, stitched by hand and require delicate care.

Most of our pieces are made in dyed cotton or hand-block printed cotton. All our pieces are colour-tested, and we recommend dry cleaning for best results. Avoid soaking or drying under direct sun, as it leads to colour-bleeding and fading over time. After dry cleaning first few times, our pieces can be hand-washed separately in cold water using mild detergent and dried in the shade. With love and proper care, our handcrafted pieces can last longer and happier.
I have a discount code/credit note, how can I avail it?
You can avail any discount codes or credit notes by entering the code at the Payment page while placing the order on our website. Only one code can be applied at a time. Discount codes and credit notes can only be used on purchases on the website. Any orders placed offline, including custom orders, will not be eligible for these.
How can I customize my outfit?
Select the "add custom measures" option below the size chart on any product page and enter your bust, waist and hip measurement. You can also enter your waist length, desired neck depth or reduce the length of the outfit by mentioning the exact length. The measurements entered for customization must be body measurements. The final measurements of each garment depend on the pattern of each piece, and may not match the body measurement, but is made to fit them proportionately.
I want to customize my size but I’m not sure of my body measurements
Please email us at orders@whysobluelove.com before placing an order. Our design team will help you with the measurements.
HOW CAN I CUSTOMIZE ONLY ONE MEASUREMENT (BUST, WAIST OR HIP)?
Select the stock size that matches your body measures, except the one you wish to customize. Select the "add custom measures" option below the size chart and enter the measurement you wish to customize. Only the measurements mentioned at the time of placing the order will be customized. The rest of the measurements will be same as our stock size. For example: If size S is selected and Bust is customized to 36", the waist and hips will be made to size S measures.
HOW CAN I CUSTOMIZE THE LENGTH OF AN OUTFIT?
If you wish to reduce the length of the dress to suit your height, please enter the desired length of the dress. In case height is mentioned, the length will be proportionately reduced. In case of increase in length, please get in touch with us.
International orders
International shipping is INR 2500 anywhere in the world. Delivery timeline is between 2-3 weeks. Any custom charges have to be borne by the customer. Unfortunately international orders are not eligible for returns or exchanges.

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